How to hire movers without getting scammed

Teach: How to hire movers without getting scammed

What to say

Hire movers by getting at least three written estimates from companies that come and look at your things in person or on a live video walk-through, then checking each one's license number and complaint history. Prefer a binding or not-to-exceed estimate, read what it excludes, and avoid anyone who wants a large cash deposit up front. Never sign a blank or incomplete contract.

What to show, in order

1. Make a rough list of rooms and large items so every mover quotes the same job.
2. Ask at least three companies for an in-home or live video survey and a written estimate.
3. For a move across state lines, look up each mover's federal registration number; for a local move, check your state's licensing.
4. Search each company's name with the word complaints and read recent reviews on more than one site.
5. Ask whether the estimate is binding or not-to-exceed, and what stairs, long carries or packing add.
6. Read the contract and the inventory before signing, and never sign a blank or incomplete form.
7. Ask what valuation coverage is included and whether it is enough for your things.
8. Keep valuables, documents and medicines with you, not on the truck.

When to stop and call a professional

• A mover refuses to deliver unless you pay far more than the estimate: contact the federal or state consumer office that registers movers, and your local police if goods are held.
• Items arrive broken or missing: file a written claim with the mover within the time the contract gives.

The check question

Ask: What kind of estimate protects you best? Answer: A binding or not-to-exceed written estimate

From EveryManKnows. General information, not professional advice.