Mark it once you can do it without this page open.

How to do it

  1. Open with a plain line: I am so sorry about the death of your dad.
  2. Name the person who died; the family wants to hear their name.
  3. Share one memory or quality: I will always remember how he cheered at every game.
  4. If you did not know them, say something about the person you are writing to: I know how close you two were.
  5. Offer one specific kind of help, such as dropping off dinner next week, instead of let me know if you need anything.
  6. Close simply: thinking of you, or with love, and sign your full name.
  7. Send it within a few weeks, and put a reminder to check in again in a month or two.

Common mistakes

  • Writing at least they are no longer suffering or everything happens for a reason.
  • Talking about your own losses at length.
  • Not sending anything because the right words would not come.
  • Offering vague help that puts the work back on the grieving person.

Quick self-check

Three questions. Your last score is kept in this browser.

1. Which phrase is best avoided in a sympathy card?
2. Which offer of help is most useful?
3. You never met the person who died. What can you write?

Teach this to someone

A one-page sheet for showing a friend, a roommate or a kid: what to say, what to show, and one question to check it landed.

Last reviewed . First published .